Frequently Asked Questions

Everything you need to know about your Craftoria experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original, unworn condition with all tags attached. Please visit our returns portal to initiate a request.

How do I ensure I choose the right size?

Each product page features a detailed sizing guide and fit recommendations. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are Craftoria garments ethically produced?

Yes, we pride ourselves on ethical manufacturing. We partner with certified factories that ensure fair wages, safe working conditions, and sustainable production practices.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.